Privacy Policy
We at Our Union Street are committed to protecting the privacy of our visitors and users. This privacy policy outlines the types of personal information we collect, how it is used, and the measures we take to ensure its protection.
Data controller
The data controller responsible for your personal information for the purposes of GDPR compliance is: Our Union Street, 156 Union Street, Union Terrace, Aberdeen, AB10 1QT.
Personal data we collect
Website:
This website stores cookies on your computer. These cookies are used to collect information about how you interact with our website and allow us to remember you.
We use this information to improve and customise your browsing experience and for analytics and metrics about our visitors both on this website and other media.
We collect two types of data:
- Contact Information: Name, email address, phone number, etc.
- Usage Data: IP address, browser type, operating system, referring URLs, etc.
Mobile Application:
We provide a mobile application ("Our Aberdeen") as a digital tool for users to discover and engage with local businesses, events, offers, loyalty schemes, and trails in our area. The App is developed and maintained by Vicinity, our trusted technology partner. It is fully branded for the benefit of Aberdeen’s city centre but delivered as a managed service through Vicinity’s secure infrastructure.
When using the App, we may collect and process personal data including:
- Your name and email address (when you register or log in),
- Location data (to deliver local content and enable core features such as check-ins, rewards, and business discovery),
- App usage data (such as pages viewed or features used).
Purpose of Data Processing
We process your personal data for the following purposes:
Website:
- To provide and maintain our services.
- To communicate with you about your account or transactions.
- To improve and personalise your experience on our site.
- To comply with legal obligations.
Mobile Application:
- Enable you to create and manage an account,
- Provide access to in-app features such as digital loyalty rewards, location-based trails, and check-in competitions,
- Send you local news, event updates, promotions, or other information about our activities and place that may be relevant to you,
- Help improve the app’s performance and relevance.
Legal basis for processing
We process your personal data under the following legal bases:
- Your consent.
- Our legitimate business interests.
- Compliance with legal obligations.
Data Retention
Website:
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Mobile Application:
We share necessary personal data with Vicinity, our app service provider, to help us deliver and operate the App. Vicinity acts as a data processor on our behalf. Vicinity Trading Limited, Commer House Tadcaster Enterprise Park, Station Road, Tadcaster, West Yorkshire, England, LS24 9JF.
Vicinity retains personal data for as long as necessary to fulfil the purposes for which it was collected. Account-related data will generally be kept for up to three years after your last use of the app, or sooner if you request deletion.
Your Rights
Under GDPR, you have the right to:
- Access your personal data.
- Rectify inaccurate or incomplete data.
- Erase your personal data.
- Restrict the processing of your personal data.
- Object to the processing of your personal data.
- Data portability.
Data Security
Website:
We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing and against accidental loss, destruction, or damage.
Mobile Application:
Data is securely stored and managed by Vicinity using cloud services such as Microsoft Azure and MongoDB Atlas, primarily located in the UK and Northern Europe. In some cases, data may be processed outside the UK (e.g., in the US) by sub-processors such as Intercom or Mailchimp. These transfers are governed by recognised safeguards, such as the UK-US Data Bridge or Standard Contractual Clauses.
Third-party access to data
Website:
We do not routinely share your personal data with third parties except as necessary to provide our services or as required by law.
However, if you have requested to view a property, or have downloaded a brochure relating to a property, we will share that information with the agent which is marketing that property
Mobile Application:
Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit. We cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.
Changes to this policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.
Contact Us
If you have any questions about this privacy policy, please contact us at: info@ourunionstreet.com.
